Roblox documents changing the account email, not simply removing it: open Settings > Account Info, choose Update Email, enter the new address and current password, then verify the message sent to the new address.
Open the message sent to the new address and follow its verification instructions. Roblox also alerts the previous address for security.
5
Do not assume removal is available
Roblox's current help article documents replacing the email address, not a general Remove Email control. Do not insert a disposable or inaccessible address to simulate removal.
6
Recover access safely
If you do not know the current password, use Roblox account recovery first. If the address was changed without permission, secure the email account and contact Roblox Support.
7
Verify account security
Confirm the new address appears in Account Info, then enable 2-Step Verification and review active sessions in Settings > Security.
Video walkthrough
If it does not work
If menu labels differ, stop and compare the app version, platform, account role, and linked owner guide before making an irreversible change.
If verification codes do not arrive, wait before requesting another, check spam and the masked destination, then use the official recovery path without sharing any code.
ⓘ Sources and verification
Checked against official documentation on . Scope: Platform not recorded.
Follow the linked first-party guidance if labels differ after a platform or app update.
