Windows 11 · Windows
Fix the ‘Bluetooth Couldn’t Connect’ Error in Windows
Source-checked About 10 minutes
Answer
Charge and re-pair the device, restart Bluetooth, run the troubleshooter, and update the Bluetooth driver from Windows or the PC maker.
Prepare both devices
Charge the accessory, place it in pairing mode, keep it close, and disconnect it from other devices.
Restart Bluetooth
Turn Bluetooth off, wait 10 seconds, turn it on, and retry.
Remove and pair again
Remove the accessory in Bluetooth settings, restart it, and add it again.
Troubleshoot the adapter
Run the Bluetooth troubleshooter, install Windows updates, and update the official Bluetooth driver.
Video walkthrough
If it does not work
- If the problem continues, note the exact error or device state and compare it with the linked Microsoft Support guidance before reinstalling, resetting, or deleting data.
Sources and verification
Checked against official documentation on . Scope: Windows 11 and Windows 10.
Follow the linked first-party guidance if labels differ after a platform update.