Gaming · Platform not recorded

Black Ops Cold War - How To Fix Login Error & Account Issues

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Answer

Open up Black Ops Cold War. Navigate to your settings, and under Account & Network, verify your options. You can preview your current Ping and Packet Loss in the connection meter. Ensure that the connection status shows Connected and that your NAT Type is not set to Closed.

Account & Network Settings

Open up Black Ops Cold War. Navigate to your settings, and under Account & Network, verify your options. You can preview your current Ping and Packet Loss in the connection meter. Ensure that the connection status shows Connected and that your NAT Type is not set to Closed.

1 account and network settings.jpg
1 account and network settings.jpg

You should also show your server latency and packet loss options while in-game to…

You should also show your server latency and packet loss options while in-game to troubleshoot if the issue is related to your network connection.

2 server latency.jpg
2 server latency.jpg

Adjust the Call of Duty Account Settings

If you have no packet loss and are otherwise using a reliable network connection, then make sure to close the game and click here. Log into your Activision account. After logging in, select Profile on the top right of your window. Under Account Linking, ensure your platform is linked to your Activision account. In the Basic Info tab, you can preview your username and email address linked to your account to ensure that you’re linking the correct one. Make sure that your account’s email address is verified by clicking on the link in your mail, which you got after creating your account.

3 link account.jpg
3 link account.jpg

Verify the Black Ops Cold War Server Status

Lastly, you should ensure your platform’s servers are working fine. You can preview the Black Ops Cold War server status on the page by selecting it in this drop-down menu. You can then preview the server status of your platform below.

4 black ops server status.jpg
4 black ops server status.jpg

Video walkthrough

If it does not work

  • If the current interface differs, compare it with the recorded video walkthrough.