Gaming · Windows PC
How to Fix “Memory Could Not Be Read” Crash Error in Apex Legends
Source-checked About 10 minutes
Answer
Preserve the complete “memory could not be read” message and crash time. Restart Windows, close overlays and modified clients, install supported Apex, Windows, and graphics-driver updates, and repair the game in the EA app or Steam. Test with default launch options; do not download replacement DLLs or apply speculative registry or page-file changes.
Capture the complete memory error
Record the full memory address message, crash time, launcher, and whether it happens at startup or during a repeatable match action. Do not assume it proves faulty RAM.
Restart a standard session
Close Apex and the EA app or Steam, restart Windows, then test once without overlays, injectors, mods, monitoring hooks, overclocks, or custom launch arguments.
Install supported updates
Update Apex, its launcher, Windows, and the graphics driver from the GPU or PC maker. Restart after pending installations before retesting.
Check the system under the same load
Use Task Manager to note memory use and available storage while reproducing the crash. Keep Windows-managed virtual memory unchanged unless Microsoft or EA identifies it as the exact cause.
Repair Apex files
Use Repair in the EA app or Verify integrity of game files in Steam. Let it finish, then repeat the same test before considering reinstall.
Separate Apex from a system fault
If Windows or other applications also crash, use Windows and the hardware maker's diagnostics. If only Apex fails, keep the case scoped to Apex and preserve its crash evidence.
Escalate without speculative memory tweaks
Send EA the complete error, crash time, launcher, Windows and GPU-driver versions, measured memory state, and repair result. Avoid registry cleaners, replacement DLLs, and unsupported page-file recipes.
Video walkthrough
If it does not work
- If the same exact error survives an official repair, stop repeating resets and send support the code, logs, device details, and time of failure.
- If the official status page reports an incident, wait for recovery; reinstalling or changing accounts cannot repair a service outage.
Sources and verification
Checked against official documentation on . Scope: Windows PC.
Follow the linked first-party guidance if labels differ after a platform or app update.