Gaming · Windows
Apex Legends: How to Fix The Infinite Loading Screen When Launching On PC
Source-checked About 10 minutes
Answer
Record whether Apex Legends stalls before sign-in, while connecting to a data center, or after entering the lobby. Check EA service status, restart the launcher and Windows, install supported updates, repair the game files, and retest on the same connection without custom launch options or overlays. Preserve any error code for EA Support.
Record the Apex loading stage
Launch Apex once and record whether loading stops before sign-in, at data-center connection, after Continue, or when entering the lobby. Preserve any code and timestamp.
Check EA service state
Check EA's current service state before changing files or networking. Wait if sign-in or Apex services are degraded.
Restart and update
Close Apex and the EA app or Steam completely, restart Windows, then install current game and launcher updates. Retry once on the same stable connection.
Match any exact code
If the loading screen shows a code, compare the complete code with EA's current launch-error article and follow only its matching branch.
Repair the game files
Use Repair in the EA app or Verify integrity of game files in Steam. Let it complete, then test before reinstalling or clearing local configuration.
Test a standard connection and launch
Remove custom launch arguments, close overlays and modified clients, and retry. If policy permits, compare one other trusted connection without changing DNS or bypassing regional restrictions.
Send EA the loading evidence
Send EA the loading stage, error, timestamp, launcher, data center if shown, connection tested, and repair result. Do not share account credentials.
Video walkthrough
If it does not work
- If the issue affects only one server, file, world, document, or account, preserve that result and report it to the relevant owner; a full reinstall cannot repair remote content.
- If the official requirements are no longer met, do not bypass platform security or install modified legacy builds. Use supported hardware, software, and account routes.
Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform or app update.